How ShipBob Works
- Give your customers better delivery, and scale your business faster with ShipBob’s outsourced fulfilment solutions.
- ShipBob is the leading global fulfilment provider with a footprint of 60+ fulfilment centres across the UK, Europe, US, Canada, and Australia, all powered by our proprietary software.
- Connect with our team to learn how ShipBob’s outsourced fulfilment services can help you..
Kelly Bond
Operations Manager at Elle Sera
The support we’ve received from ShipBob has been nothing short of exceptional. Our account manager thinks of our customers as her customers – a rare find that is incredibly appreciated.
READY, SET, SHIP
Streamlined fulfilment from your online store to your customer’s door
1
Connect your store and send us your products
2
We store your inventory securely in our fulfilment centres
3
Your customer places an order on your store
4
We pick, pack, and ship the order to your customer fast
FEATURES
Packed with features to help you deliver the best experiences globally
Easy and helpful onboarding
We’ve onboarded thousands of ecommerce merchants and helped some of the fastest-growing brands scale effortlessly. Our implementation team sets you up for success with everything from configuring your ship options, to syncing your online store.
ShipBob’s turnkey integrations with all major ecommerce platforms and marketplaces – including Shopify, BigCommerce, Amazon, TikTok and even B2B – let you seamlessly sell across multiple sales channels.
Easily build the best tech-stack with native Appstore integrations with the likes of Klaviyo, Gorgias, Inventory Planner, and more.
Go Global, Easily
Scale internationally by tapping into ShipBob’s global supply chain network, and take your brand global with less up-front investment.
Ship worldwide with ease from any warehouse. Improve cross-border transparency with lower cost, quicker, and duty worry free in-region fulfilment. Store and ship locally from fulfilment centres in the UK, Europe, US, Canada, and Australia.
Know when, where, and how to grow your business globally with ShipBob’s growing network, powerful analytics, and operational expertise.
FEATURES
A single source of truth for your
orders and inventory
Real-time order data at your fingertips
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
FEATURES
A single source of truth for your
orders and inventory
Seamlessly manage your inventory
At ShipBob, we empower merchants to manage their inventory with the right tools and guidance. It’s easy to view the status of inventory and quantity on hand across locations at any point in time, identify slow-moving inventory with high storage costs, and gain insights into the performance of units sold over time by channel.
Our inventory management software helps you set reminders to proactively replenish inventory with reorder notifications, bundle your products for promotions, make inventory transfer requests, and much more.
FEATURES
A single source of truth for your
orders and inventory
Reporting and
analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
Deliver memorable experiences
From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations. As soon as an order ships, tracking is pushed back to your store.
We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
Case Studies
Integrations
Robust integrations to streamline order fulfilment, plus APIs for custom builds
More than just picking, packing,
and shipping
Solutions for your unique needs
ShipBob can accommodate your business if you require additional services such as kitting, B2B orders, international fulfilment, and much more.
A scalable partner as you grow
From helping you grow to supporting your growth, ShipBob makes it easy to increase revenue, reduce cart abandonment, and expand domestically or internationally.
World-class support
You get fast support from the same people who are familiar with your unique needs. We also have on-site reps at each location to help troubleshoot any issues that arise.
